Privacy policy and information clause
We know how important the protection of personal data is, that’s why we created the document entitled Privacy policy, in which we have described everything that is important to you, especially when you use our website. Know that we implement the principles of lawful, reliable and transparent processing of your personal data.
But first let’s start with a few definitions.
GDPR – Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46 / EC (General Protection Regulation data).
Settings (Privacy) – Account functionality that allows the User using selected services to properly manage these services, including modifying their scope themselves and choosing preferences regarding the protection of his privacy.
User – an adult natural person who has an Account and uses the services offered by Polsaros Sp.
Not logged in user – an adult natural person who uses the services offered by Polsaros Sp.
Personal data administrator
The administrator of personal data is Polsaros Sp. z o.o. with its registered office in Kraków at 4 Bp. Piotra Tomickiego Street.
How can you contact us?
If you want to contact us and ask us a question you can do it using, e.g. contact form on the website – https://polsaros.com/en/contact/ or by writing to the address polsaros@polsaros.com.
What data we process and why
In connection with the services we provide using our Application, we process your data for various purposes. We can also process them when you visit our site. Below are the situations when we process your data. We also indicated the scope of this data and the legal basis in accordance with the provisions of the GDPR.
Your data such as: name, surname, e-mail address, optionally the telephone is processed in order to:
- marketing of own products and services,
- sending commercial information by electronic means of communication;
- sending offers,
In all of the cases mentioned above, we can process your data because you have agreed to it.
The contact form on the website contains data that we process so that we can answer your question:
– first name and last name,
– work email,
– company name (optional),
– telephone (optional.
Profiling
Profiling means the processing of personal data consisting of the use of your data, such as name, surname, company name, email address, to assess some of your characteristics. However, we want to assure you that we do not make automated decisions with respect to you, and we carry out profiling only to adjust the marketing offer of Polsaros Sp. z o.o.
Who we share your data with and where we transfer it
We can only share your data if you agree or with authorized entities, if necessary. In addition, access to your data will be provided to our employees for whom it is necessary to perform their daily duties and subcontractors, i.e. entities that we use to process your data (e.g. an IT company) and other independent recipients, e.g. business partners.
We provide your personal data if authorized state bodies request for it, in particular: organizational units of the prosecutor’s office, the Police, the General Inspector for Personal Data Protection (in the future the President of the Office for Personal Data Protection), the President of the Office for Competition and Consumer Protection or the President of the Office of Electronic Communications
Our suppliers are based mainly in Poland and other countries of the European Economic Area (EEA), e.g. in the Netherlands. Some of our suppliers are based outside of the EEA, e.g. in Russia, India. In connection with the transfer of your data outside the EEA, we have made sure that our suppliers guarantee a high level of personal data protection. These guarantees arise in particular from the obligation to use standard contractual clauses adopted by the Commission (EU) or to participate in the ‘Privacy Shield’ program established by Commission Implementing Decision (EU) 2016/1250 of 12 July 2016 on the adequacy of the protection provided through the EU-US Privacy Shield.
How long we process your data
We will store your data such as name and email address that we process for the purposes of direct marketing of our products and services and in connection with the sending of commercial offers until you object to their processing. To do this, you should withdraw your consent. Otherwise, we may decide to terminate the processing of this data if we determine that the consents received from you have become obsolete
What rights do you have?
We want you to know that you have the right to:
1. access your data and receive a copy. You have the right to obtain confirmation from us whether we process your personal data and if this is the case, you have the right to:
a) get access to your personal data,
b) obtain information about the purposes of processing, categories of personal data processed, about recipients or categories of recipients of such data, the planned period of storage of your data or about the criteria for determining this period, about your rights under the GDPR and about the right to lodge a complaint to the supervisory body, about the source of these data on automated decision-making, including profiling and safeguards used in connection with the transfer of such data outside the European Union,
c) get a copy of your personal data.
2. to rectify (correct) data. You have the right to rectify and supplement your personal data. You have the right to request that we correct this data (if it is incorrect) and complete it (if it is incomplete);
3. to delete data (the right to be forgotten) – if you think there are no grounds for us to process your data, you can request that we delete it.
You have the right to request the deletion of personal data if:
a) you have withdrawn specific consent to the extent that personal data was processed based on your consent;
b) Your personal data ceased to be necessary for the purposes for which it was collected or for which it was processed;
c) you objected to the use of your data for marketing purposes;
d) you objected to the use of your data for the purposes of statistics of Website use and satisfaction surveys, and the objection was found to be justified;
e) Your personal data is processed unlawfully.
Despite the request to delete personal data, in connection with an objection or withdrawal of consent, we may retain certain personal data to the extent necessary for the purposes of establishing, pursuing or defending claims. This applies in particular to personal data including: name, email address and application history, which we store for the purposes of handling complaints and claims related to the use of our services.
4. restrictions on data processing – you can request that we limit the processing of your personal data only to their storage or performance of activities agreed with you, if in your opinion we have incorrect data about you or we process it unreasonably, or you do not want us to delete it because you need it di establishing, pursuing or defending claims, or while objecting to data processing. You have the right to request the restriction of the use of your personal data in the following cases:
a) when you question the correctness of your personal data – then we will limit their use for the time we need to check the correctness of your data;
b) when the processing of your data is unlawful, and instead of deleting the data you request to limit their use;
c) when your personal data is no longer necessary for the purposes for which we collected or used it, but you need it to establish, pursue or defend claims;
d) when you objected to the use of your data – then the restriction occurs for the time needed to consider whether – due to your particular situation – the protection of your interests, rights and freedoms prevails over the interests that we realize when processing your personal data.
5. to object to the processing of your data for the purpose of direct marketing. If you exercise this right – we will stop processing data for this purpose. If your objection turns out to be well founded and we have no other legal basis to process your personal data, we will delete your data for which you objected;
6. to transfer data – you have the right to receive from us in a structured, commonly used machine-readable format, e.g. CSV, personal data about you that you have provided to us based on your consent. You can also have us send this data directly to another entity;
7. to lodge a complaint with the supervisory authority. You can submit complaints, queries and requests to us regarding the processing of your personal data and the exercise of your rights. If you think that we are processing your data unlawfully, you can file a complaint to the President of the Office for Personal Data Protection with headquarters at ul. Stawki 2 in Warsaw or another supervisory authority.
Remember that you have the right to withdraw your consent to the processing of your personal data at any time. Withdrawal of consent takes effect from the moment of withdrawal of consent. Withdrawal of consent does not affect the processing carried out by us in accordance with the law before its withdrawal. Withdrawal of consent does not entail any negative consequences for you. However, it may prevent you from continuing to use the services or functionalities that we can only legally provide with your consent.
How you can demand that we exercise our rights
To exercise your rights, please submit a request to the email address polsaros@polsaros.com. Remember that before you exercise your rights, we will have to make sure that you are exactly the person who provided us with all the data, i.e. we will identify you accordingly.
If, in the exercise of the abovementioned rights, you make a request to us, we comply with this request or refuse to comply with it immediately, but not later than within a month after receiving it. However, if – due to the complexity of the request or the number of requests – we are unable to comply with your request within a month, we will comply with it within the next two months informing you in advance of the intended extension.
For technical reasons, we always need a few business days to update the settings you choose in our systems. Therefore, it may happen that you receive an email from us during the system update that you have unsubscribed from.
We take care of your data
We make every effort to ensure the security of your personal data. The websites use encrypted data transmission (SSL) during registration and logging in, which protects the data identifying you and significantly impedes the interception of access to your Account by unauthorized systems or persons.
Cookies
Cookies identify the user, which allows him to tailor the content of the website he uses to his needs. By remembering his preferences, he allows to tailor ads targeted to him. We use cookies to guarantee the highest standard of convenience for our website, and the collected data is used only inside Polsaros Sp. z o.o. to optimize operations.
Our website uses the following cookies :
a) “necessary” cookies, enabling the use of services available on the website, e.g. authentication cookies used for services that require authentication on the website;
b) cookies used to ensure security, e.g. used to detect fraud in the field of authentication on the website;
c) “performance” cookies, enabling the collection of information on the use of website pages;
d) “functional” cookies, enabling “remembering” the settings selected by the user and personalizing the user interface, e.g. in terms of the language or region of the user’s origin, font size, website appearance, etc.
e) “advertising” cookies, enabling users to provide advertising content more tailored to their interests.
The User may at any time disable or restore the option of collecting cookies by changing the settings in the web browser.
Information clause
Replying to an e-mail is equivalent to giving informed and voluntary consent to the processing of the personal data transmitted.
In accordance with art. 13 section 1 and 2 of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46 / EC (General Regulation on data protection – GDPR), please be advised that:
- The administrator of your personal data is Polsaros Sp. z o. o., 4 Bp. Piotra Tomickiego Street, 31-982 Kraków, Poland.
- Your personal data will be processed in order to act on your request before the conclusion of the relevant cooperation agreement or in order to respond to your request, on the basis of Article 6(1)(a) and (b) of the General Data Protection Regulation.
- The recipients of your personal data will be entities cooperating with the controller of personal data in the scope of their activities on the basis of relevant agreements.
- Your personal data will be kept for the period necessary to carry out the actions you have taken at your request.
- You have the right to access the content of your data and the right to rectify, erase, restrict and restrict the processing of your data, the right to transfer your data, the right to object, the right to withdraw your consent.
- You have the right to lodge a complaint with a supervisory authority.
- Providing your personal data is voluntary, however, the consequence of not providing your personal data will be a refusal to take action at your request.